Conditions

Date: December 2022

These Terms

(1) This website (the "Site") and/or the services, including all related mobile applications (collectively, the "Services") and all offers and sales of products ("Products") via the Site, are owned and operated by Ventra Health UG (limited liability) (hereinafter also referred to as "we", "us", and "our"). These terms and conditions ("Terms") set forth the conditions under which visitors or users (collectively, "Users" or "You") may visit or use the Site and/or the Services and purchase products.

(2) By accessing or using the Services, you agree to these Terms and are bound by them. If you do not agree to all the Terms, you may not access the Site or use the Services. Please read these Terms carefully before accessing our Site or using the Services or purchasing products. These Terms tell you who we are, how we sell products to you, how you can withdraw from the purchase contract, and what to do in case of problems.

(3) You warrant that you are of legal age and have the legal authority, right, and freedom to enter into a binding agreement based on these Terms and to use the Services and purchase products. If you are a minor, you need the permission of your parents or legal guardian to use the Services or purchase products.

 

Purchase of Products

(1) The purchase of products is subject to the conditions in effect at the time of purchase.

(2) When you purchase a product: (i) you are responsible for reading the full item description before making a binding purchase, and (ii) completing an order on the Site (by completing a payment process via the "Place order" button or a similar button) may constitute a legally binding contract for the purchase of the respective product, unless the present conditions provide otherwise.

(3) You can select products from our product range and add them to your shopping cart by clicking on the respective button. Our prices are listed on the Site. We reserve the right to change our prices at any time and to correct unintentional pricing errors. These changes will not affect the price of products you have already purchased before. When paying, you will be shown an overview of all the products you have added to your shopping cart. The overview includes the essential features of each product as well as the total price for all products, the applicable value-added tax (VAT), and, if applicable, shipping costs. On the payment page, you also have the option to review and, if necessary, modify, remove, or correct the products and quantities. You can also detect and correct any input errors using the editing function before placing your final binding order. All indicated delivery periods apply from receipt of your payment of the purchase price. When you click the "Place order" button, you issue a binding order to purchase the listed products at the indicated price and shipping costs. To complete the ordering process via the "Place order" button, you must first acknowledge these terms as legally binding for your order by ticking the corresponding box.

(4) We will then send you an order receipt confirmation by email, which will list your order again and which you can then print or save using the corresponding function. Please note that this is an automatic notification that only confirms we have received your order. It does not indicate that we have accepted your order.

(5) The legally binding agreement for the purchase of the products is concluded only when we send you an acceptance statement by email or ship the products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method – and you select this payment method for your order – that initiates a payment process immediately upon submission of your order (e.g., electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt). In this case, the legally binding agreement is considered concluded when you have initiated the ordering process, as described above, via the "Place order" button.

(6) The purchase contract can be concluded in the German language. After the conclusion of the contract, the contract terms are stored with us, and you will no longer have access to them.