Shipment
1. Shipping Methods & Costs
We cover the shipping costs for you – regardless of your order value or destination. That means you always pay €0 for shipping.
2. Delivery Times
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Germany: 1–2 business days
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Austria & Switzerland: 3–4 business days
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Other EU countries & the UK: up to 8 business days
The delivery time begins once your order has been shipped. You will receive a confirmation email as soon as it is on the way.
3. Shipment Tracking
As soon as your package is on its way, we’ll send you an email with a tracking link. This allows you to see where your delivery is and when it will arrive.
4. Customs & Import Duties
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Switzerland:
Thanks to our partnership with MeinEinkauf.ch, we deliver to Switzerland duty-free (DDP – Delivered Duty Paid). There are no additional customs fees or import charges for you – all costs are already included in the product price.
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UK & other countries outside the EU:
Customs duties or import charges may apply. These are levied by the local authorities and must be paid by you upon receipt of the goods.